• Quality customer service
  • More than 2,500 satisfied customers

Frequently Asked Questions

Yes, absolutely. We use Stripe's secure payment process, 100% secured.

It takes 1 to 2 days to process your order and then 8 to 12 working days to deliver it to you. 

We will send you your tracking number within 3 days after placing your order.

Yes absolutely. We deliver all over the world.

We do our best to resolve any issues our customers may have with their online items. Our 100% guaranteed exchange and return policy lasts for 14 days. If 14 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange. We will only return or exchange an item if it is defective or damaged. For more information, see our "Returns and Refund Policy" page.

Most of your questions will be answered in our FAQ section. However, if you have any additional questions, you can contact us at the following email address: info@neotude.com.